Unfortunately, emergencies and accidents are always possible for any animal -- big or small. Rest assured. Our expert health care team is staffed with caring, compassionate, highly skilled professionals who are dedicated to providing quality care for your pet and helpful knowledge to help you get through those scary situations. We have a veterinarian and a technician on call after hours any day of the week for our established clients with emergent situations that we are able to handle. Pending the type of animal and its needs during the emergent time, we will do our very best to assist in whatever way is in the best interest of your pet. Some of our small animal emergencies can be handle in house, but we will access each situation individually to determine if referral is the best interest of your pet. When it comes to our larger animals (as in bovines and equines) farm calls can be made accordingly with the emergency at hand. Otherwise, hauling into our facility will be best in some situations. All goats and pigs must be seen in clinic as our ambulatory trucks are not set up for their care in the field. 

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*In the case of an emergency, please call 850-994-0900 and leave a clearly stated voicemail with your name, number, patient's name and brief description of what your medical emergency is.

 

If you are NOT experiencing a true emergency, we ask that you wait to call during normal business hours to speak with our front office staff.

 

Once a voicemail is left, our staff on call will contact you to discuss the options for you and your pet. Please keep in mind we might be handling another emergency at that time and we will get back to you as soon as we are able. We ask that you understand that the medical team covering the emergency calls are also the same staff that have worked the daytime shift as well. We are not an emergency facility and do not have time rotations. If you have not received a returned call within 20 minutes, you may call us back with a follow up call and voicemail. Your cooperation and understanding with this process will help. 

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Depending upon the emergency situation, we may refer you to a 24 hour emergency clinic for small animals or a University for larger animals that may be better equipped for your patient in their time of need. 

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